Enjoy Jersey in a classic car

FAQs

What will I need to bring?

On day of collection you will need to bring with you:

  • Full driving licence • Photographic ID if no photo on licence
  • Proof of address
  • A major credit / debit card with at least a £750 limit (This is for the £750 security deposit for the insurance excess. We will not take the money from your card but your details will be held for 14 days after the last day of your hire and then securely disposed of)

What comes with the cars?

All our cars are supplied with a full tank of fuel and should be returned the same. We also supply all our cars with a welcome pack including:

An instruction manual (Carual) (to be returned with pack),

A guide to Jersey and the Channel Islands written by Jersey CarHire,

Jersey Tourisms Guide to Jersey (to be returned with pack),

A map (to be returned with pack),

1 parking disc (to be returned with pack)

What are the Finer Details of the Insurance?

Does the price include Insurance?

There are additional charges for Insurance which covers you in the event of an accident and there is a mandatory security deposit of £750 which is paid as a Security Deposit prior to the commencement of travel, this will be returned to you on the safe return of the car.

What type of insurance cover is provided with the cars?

Each hire includes fully comprehensive insurance for named drivers. Each driver must be aged between the ages of 25 and 70 (please see terms and conditions for more details). The insurance excess stands at £750 and as yet we do not operate a collision waiver option. Driven safely and with the respect these classic cars require this should never be a problem.

Do I need to pay a security deposit on the Collection day?

Yes. There is a refundable security deposit of £750. This is to cover any damage caused to the cars or its contents whilst in your hands. This deposit is payable by credit card.

From the harbour you can walk to Liberation Station and take bus route 4 and leave the bus at Trinity Church, walk left down La Rue de Monnaie (B51) and we are on the left hand side in an industrial estate called Springside.

From the Airport take the bus route 15 to Liberation station and follow the directions shown above. Click here to view a map of the bus routes.

http://www.libertybus.je/routes_times#.U0f2Drl3uUk

Our address is:

Unit 10, Springside, La Rue de Monnaie, Trinity. JE3 5DG

If you get lost at all call us, we are happy to give directions. 01534 864073 We can collect you from the harbour or airport but we will have to charge £35 so it is better for you to get a taxi, but if this is a simpler option for you it can be arranged.


 

What if I want to cancel?

If you wish to cancel or move your car hire booking our policy is as follows:

Cancellation 2 weeks before the first day of hire –

No re-fund. We are unable to move your booking at this late stage so any money paid will be lost.

Cancellation 2 weeks - 6 weeks before hire –

Full loss of deposit. Moving your booking at this stage will incur a £50 charge.

Cancellation 6 or more weeks before the first day of hire –

100% refund less an administration charge £20. Moving your booking at this stage is free.

 

What About Parking in Jersey?

Most car parks in St Helier require a timed scratch card showing arrival time – these can be purchased from most newsagents , spars ,locale stores throughout the island we supply you with your first one free. 

What will the Hand-over entail?

Paperwork - Firstly we will take photocopies of all your ID information and your card details. You will then be asked to fill out a form with some personal information and your signature.

Walking round the cars – We will give you a walk round the outside of the car and point out any marks or dents that we are aware of and show you the fuel cap, boot and engine bay where applicable. It is at this point you should point out any marks we may have missed, this is important to protect your £500 deposit.

Inside the cars – we will run through the correct operation of the convertible roof, where applicable, the boot and the bonnet.

Operation - We will then give you a demonstration of how to drive the vehicle, the level of detail to this depends on how confident you appear. We will normally point out what all dials, switches and levers do and quickly run through the gear positioning while on a standstill.

We will also point out any extras you have paid for if you need to ask any questions at any point please do, we prefer silly questions to silly mistakes!! Please allow half an hour for the hand over process.

How Do I Pay?

The easiest method to pay for your car hire is credit card by telephone. We will also take postal orders or cheques, and of course cash is fine too (although not by post please). Or if you are lucky enough to have received one of our Jersey CarHire gift vouchers, these may also be redeemed to pay all or part of your holiday.

This deposit is fully refundable upon return of the vehicle as stated in the rental agreement, with the interior clean, the fuel tank replenished and the vehicle free from damages.

In the instance that there is some of the kind of damages as listed above, we will keep your whole deposit until the damage has been repaired, we will refund the difference once the work has been carried out.

What happens if the car breaks down?

The insurance includes 24 hour recovery both on and off Island (Western Europe only). Details will be provided when hiring.

Can more than one of our party drive the cars?

Yes. Our insurer allows for up to three different people who can be named drivers. We will need to see their driving licences and passports too. Again, they must be over 25 years of age and under 70 years of age.

What are the Collection and Return arrangements?

Collection is at 1pm please do not get here any earlier than 12.50pm and if you are going to collect later than 1pm please let us know in adcarce. We can see if we can allow you to collect earlier but we will not be able to say until a couple of days before and there will be a charge. This is especially useful for people hiring the cars as wedding cars here in Jersey.

Return is at 10am please be here on time as we need to clean the cars for the next hire. Late returns will result in a charge equivalent to a full days hire, if you do think you are going to be late please call us.

If you arrive at the Airport or Harbour there are nearly always taxis waiting there so you can get to us fairly easily. There is also a great bus service:

Yellow lines: A single yellow line parallel to the curb or roadside prohibits parking day and night.

Parking (scratch) cards: Parking on St. Helier streets and in most public car parks is paid for with parking cards, which can be bought at the Sand Street car park or from any shop or garage that display the parking card symbol. The amount of time you get for a one unit pay card is always written in a sign near where you are parking.

Parking discs: On some roads on the outskirts of St. Helier, parking is free but controlled by a time limit so parking discs should be displayed, available from the St. Helier Town Hall or the St Brelade and St Saviour parish halls.

If a parking area has no official signs of rules or regulations then it is free to park, nearly all beackes and countryside areas in Jersey have free parking.

 

Is there somewhere to leave my Car?

There is a public car park on the industrial estate where we are based but we accept no liability for any loss or damage that may occur to your vehicle while parked here.

Are the cars reliable?

At all times we ask you to consider these lovely old cars – some of them are over 80 years old ! so occasionally they play up – if for ANY reason your car fails to start PLEASE be PATIENT . We will run through the entire starting procedure with you but in the event of total failure we have a breakdown service – details given at time of hire.

How fast are these classic cars?

We recommend 55mph when off Island and Jersey's speed limit is 40mph, with many zones being less. We ask that you respect the age of the car and drive considerately & remember your on holiday not in a race!